We understand that sometimes problems may arise, and we are here to help.

To ensure we can process your claim quickly and efficiently, please confirm you have taken a moment to find the label on your bedframe. The label will indicate the model and the serial number of your product.

Below, please provide the numbers and a brief description of the issue you are experiencing. Then we can just identify exactly what purchase you have made and how we can help you in the most efficient way possible.

Thank you for taking a few moments to find this information - we are now one step closer to resolving your issue!

Some common warranty claim examples:

  • The bed does not go up and down as described
  • The bed’s head or foot motor does not work
  • There’s an issue with one of the bed’s parts

Sample Bed Lables